**Please verify all information on confirmations and report any discrepancies immediately. All changes or cancellations to reservations within 24 hours of service MUST be called to our office.

** Policy terms are subject to change without notice. The following applies to all reservations:


Payments: 1- Carrier requires a non-refundable deposit of 20% of the quoted charter price. 2- By providing credit card information you authorize Company to charge any fees to that credit card. Cash/check payments are to be paid in full to the office (2) weeks prior to service; credit cards will be pre-authorized or charged the current balance due (1) week prior to service. Reservations within (1) week of service date will be charged in full at time of confirmation.

Fees: 3- A $10 processing fee will be assessed for any credit card payments reversed for any reason. An additional $25 cancellation fee will be charged for any airport pick ups/drop offs canceled within 24 hours of scheduled trip time. Services requested within 6 hours or canceled 12 hours prior to pick up time may be charged additional fees.

Airport/Seaport/No Show: Domestic arrivals are granted a 30-minute grace period from flight arrival time; International flights are granted a 1-hour grace period from flight arrival time. Additional billing will occur in 1/2 hour increments after the grace period has elapsed. Flights canceled after our chauffeur is en-route will be charged in full. In the event of a no-show, the client will be charged for the entire scheduled service.

Billing: All vehicles are billed at an hourly rate from the time of the first pick up until the last drop off location (maximum of 2 - additional pick ups or drop offs are billed an additional fee). Pick ups or drop offs outside of our local radius may be billed an additional fee. If a client requests a pick up or drop off varying from the scheduled area, additional hourly rates may apply.  Holidays may be charged an additional fee.  4- Any overtime charges will be billed in 30-minute increments, beginning with the first minute, after the prearranged drop off time.

Client Responsibility: 5- The client assumes full financial liability for any damage (a cleaning fee of up to $200 and/or actual repair costs) to the vehicle caused during the duration of the rental by the client or any members of their party. Alcoholic beverages in the vehicle are the sole responsibility of the client and anyone drinking must be 21 years of age. 6- Smoking or vaping is not permitted in any of our vehicles. 7- The driver has the right to terminate run without refund if there is illegal activity on the part of the client or any members of their party, including drugs or underage drinking. 8- No one may open the emergency exit hatch of any vehicle. 9- Vehicles cannot be loaded beyond seating capacity. 10- The company is not responsible for articles left in the vehicle.

Legal: 11- Company reserves the right to substitute vehicles at its discretion and can only provide service over roads suitable for our equipment. 12- The company will endeavor to maintain the schedule of the client. Company cannot guarantee arrival or departure from any point on a specified time and is not liable for delays caused by Acts of God, riots, strikes, the hazards or danger incident to the state of war, accidents, breakdowns en-route, road conditions, weather, and other conditions beyond the control of the carrier. 13- Except as otherwise might be presented by the law, all claims of whatsoever character must be filed in writing within fourteen (14) days with the carrier or the PUC.

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