Standard Contract Terms and Conditions

Central PA Limousine & Car Service, LLC (Company) reserves the right to modify this agreement in whole or in part, at any time, without prior notice.  Changes to these terms and conditions shall be deemed complete and effective upon posting to our website.   

Please verify all information on confirmations and report any discrepancies immediately.  All changes or cancellations to reservations within 72 hours of service MUST be called to our office. 


Payments: - Carrier requires a deposit of 20% (rounded up to the nearest dollar) of the quoted charter price at the time of booking; however, any reservations within (2) weeks of service date will be charged in full at the time of booking.  All deposits are non-refundable per the terms of this contract.  By providing credit card information you authorize the Company to charge any fees to that credit/debit card.  Cash/check payments are to be paid in full to the office (2) weeks before service; credit/debit cards will be charged or pre-authorized up to (2) weeks before service.

Airport/Seaport/No Show/Cancellations: - Domestic arrivals are granted a 30 minute grace period from flight arrival time; International flights are granted a 1 hour grace period from flight arrival time.  Additional billing occurs in 1/2 hour increments after the grace period has elapsed beginning with the first minute.  Airport service canceled after our chauffeur is en route will be charged in full.  In the event of a no-show or day of cancellation, the client will be charged for the entire scheduled service.  Cancellations with (14) days or less notice of event for (8) or more passenger vehicles or less than (24) hours notice for all other vehicles will be billed the total contract price.  Services rescheduled within (30) days can transfer deposits or payments to another rental of equal or greater value than the original rental.  No deposits are refundable for any reason.

Any cancellations due to Covid-19 will be permitted to reschedule (with payments transferred) for another service within six months of the original service date, the vehicle based upon availability.  There will be no refunds for deposits if a reschedule is not made.  The company at its sole discretion will have the option of offering a credit of any deposits paid to be applied to another rental of equal or greater value than the original rental, for up to one year from the original service date.

Fees: - A $10 fee (per charged transaction) will be assessed for any credit card payments refunded for any reason.  A $25 cancellation fee will be charged for any airport pickups/drop-offs canceled within 24 hours of scheduled trip time. Services requested, rescheduled, or changed within 6 hours of scheduled pick-up time may be charged additional fees.

Billing: - The total balance due is an estimate only.  All vehicles are billed at an hourly rate from the time of the first pick up until the last drop-off location (maximum of 2 locations - additional pick-ups or drop-offs are billed an additional fee).  Overtime charges are billed in 30-minute increments beginning with the first minute after the prearranged drop-off time.  Pickups or drop-offs outside of our local radius may be billed an additional fee.  Additional hourly rates may apply for pick-ups or drop-offs varying from the scheduled area.   Any parking fees or tolls are the sole responsibility of the client, paid at the time of service, or added to the balance due.

Client Responsibility: - Client authorizes Company to bill the credit/debit card on file for any charges or damages caused during the duration of the rental (by the client or any members of their party), extra stops/overtime, cleaning fees up to $200 and/or any damages, cancellations, or any other costs incurred as a result of the rental described in this agreement.  Alcoholic beverages in the vehicle are the responsibility of the client; underage drinking is not permitted.  Smoking or vaping is not allowed in any of our vehicles and may result in an additional fee.  The driver has the right to terminate the run without refund if the safety of our chauffeurs or members of the party is a concern.  This includes but is not limited to: fighting, drugs, illegal activities, or underage drinking.  No one may open the emergency exit hatch of any vehicle.  Vehicles cannot be loaded beyond seating capacity.  The company is not responsible for articles left in the vehicle.

Legal: - The company reserves the right to substitute vehicles at its discretion and can only provide service only over roads suitable for our equipment. Company will not be responsible for delays or termination caused by Act of God, public enemies, the authority of law, quarantine, perils of navigation, riots, strikes, the hazards or danger of incident to a state of war, road accidents or conditions, breakdowns, weather, or other hazards that are beyond our control. We also may not guarantee to arrive and or depart from any point at a specific time pending any dangerous conditions. We also reserve the right to cancel or postpone any ride that we feel will put our chauffeurs and/or passengers in danger.  For complaints and information, contact the Pennsylvania Public Utility Commission at (800) 782-1110 or at www.state.pa.us.  Include the Company name and A-6916934 for all complaints.